At The AV Bros

We believe smart technology should be personalized, reliable, and beautifully integrated. That’s why we follow a clear, proven process to ensure every project is tailored to your space, needs, and lifestyle, whether residential or commercial.

Discovery &Consultation

Design &Planning

Proposal &Aproval

Installation &Programming

Training &Customization

Service &Support

Step 1

Discovery & Consultation

We start with a conversation—on-site or virtual—to understand your goals, walk through your space, and discuss your needs, preferences, and budget. No pressure, no obligation. Just a friendly, expert-guided assessment.

“Let’s explore what’s possible before making any decisions.”

Step 2

System Design & Planning

After our initial meeting, we create a custom system plan. This includes:

  • Recommended equipment and system layout
  • Network design, device locations, and zones
  • Integration across lighting, audio, video, climate, security, and more

We work with you (and your builder or designer, if needed) to ensure everything fits perfectly.

Step 3

Proposal & Approval

You’ll receive a clear proposal outlining:

  • Hardware package
  • Estimated labor and installation scope/li>
  • Timeline and key milestones

We’ll walk you through every line, answer all your questions, and make adjustments if needed.

Step 4

Installation & Programming

Once approved, we get to work. Our certified technicians handle:

  • Clean, professional installation
  • System configuration and automation programming
  • Coordination with other contractors (if applicable)

Every detail is executed to match our standards—and yours.

Step 5

Training & Customization

After installation, we walk you through how to use your new system. We make sure you feel confident and in control.

  • Project documentation
  • Customized your scenes
  • Leave your system fully operational

We understand that learning new technology might be frustrating at the beggining, but we’ll make it as smooth as possible.

Step 6

Service & Support

Want continued peace of mind? We offer optional service plans that include:

  • Remote support
  • Firmware updates
  • System health checks
  • Priority scheduling

Feel free to ask for our service plans.

Asking Questions

Frequently Asked Questions

How long does the process usually take?

The full process can take anywhere from a few days to several weeks depending on the project size, complexity, and scheduling availability. We’ll provide a timeline during the proposal phase.

Can you work with my builder or interior designer?

Yes! We regularly collaborate with builders, designers, and architects to ensure seamless integration of your smart system into the overall design.

What happens if I want to upgrade my system later?

Our systems are designed to be modular and scalable. Whether you want to add speakers, lighting zones, or cameras later, we can easily expand your setup.

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